Every challenge adds another service.
Institutions add teams, vendors, technologies, and dashboards — most of which open only after a student asks for help or crosses a visible threshold.
The Pre-Risk Continuity Layer for higher education
Turning every dollar into scalable retention.
Own your student success.
HEIAXIS reveals where ownership disappears, handoffs remain open, and time and money leak — with zero production integration. What it reveals becomes the operating map for the next academic year.
Students enter one institution.
They encounter a corridor of disconnected doors.
The corridor problem
Academic advising. Financial aid. Mental health. Accommodations. Student life. Each door may work well on its own. The continuity between them is where responsibility, time, and student trust can disappear.
Everyone sees a room, queue, or dashboard.
Frontline staff see their work. Department leaders see their flow. Institutional leaders see aggregate indicators. No one consistently sees the whole corridor.
A referral is sent. Ownership is not transferred.
Manual follow-up, disconnected programs, open loops, and unconfirmed handoffs make it unclear who owns the next institutional obligation.
Institutional reality
Many teams.
Many systems.
Continuity can disappear between them.
Student experience
One institution.
One journey.
One expectation: follow-through.
HEIAXIS does not add another door. It turns the corridor into one governed pathway.
The institutional cost
A break between departments becomes a retention problem for the institution.
A student does not experience a department; they experience the college. An unresolved aid question, delayed accommodation, or unconfirmed advising referral becomes repetition, frustration, and lower trust — often before a conventional risk signal appears.
RETENTION · COMPLETION · GRADUATION
When persistence slips, institutional exposure compounds
Lost tuition & fee revenue
Replacement recruitment cost
Staff rework & lost capacity
Underused support investment
10,000Students in the institution
1 pointIllustrative retention improvement = 100 students
$1MProtected annual revenue at $10K net tuition per student
Illustrative scenario, not a forecast or causal claim. HEIAXIS quantifies institution-specific exposure; prospective measurement connects executed action, closure, and observed change without automatically attributing every retained student to HEIAXIS.
Four connected interfaces
One execution layer. Four views of the same continuity.
The same Continuity Object presents only the context, action, and evidence each authorized user needs.
Student Continuity
Students see the steps, people, peer connections, and institutional options relevant to them — before friction becomes visible risk.
Owner Queue
Frontline staff see what must happen now, why it matters, what context is authorized, and when the action is due.
Operational Control
Department leaders see workload, aging actions, SLA adherence, stalled handoffs, closure rates, and Coordination Load.
Institutional Performance + ROI
Leadership connects policy execution and workflow closure to responsiveness, capacity, spend, retention, completion, and tuition-revenue exposure.
Evidence
Knowledge from the field. Applied across the full ecosystem.
We used the knowledge generated through one semester of active student participation and follow-up to facilitate the broader HEIAXIS ecosystem. Student continuity remains an important component of the full platform.
1,126
Students from 41 institutions actively participated in the alpha
88%
Completed the full 15-week program
1 SEMESTER
Plus a follow-up
Governance + intelligence
Policy stays human.
Care stays human.
Coordination cannot.
Policy, rules, and state transitions govern execution. AI sits above that core as decision support — never as the source of institutional authority.
AI-supported execution
AI identifies patterns, assists with prioritization, drafts outreach, summarizes approved context, and recommends a next action using institutional policy.
It does not diagnose, determine eligibility, decide whether a student belongs, rewrite policy, or replace human authority. People keep judgment; the system keeps execution visible, governed, and moving.
Sagi Gilad
Co-Founder & CEO
Sagi is a college lecturer, educator, second-time EdTech founder, and former Check Point PMO. His work sits at the intersection of higher education, institutional operations, technology, and human development.
He founded HEIAXIS to help colleges turn fragmented student-support systems into accountable execution that protects student success and institutional value.
The Pre-Risk Continuity Layer
The doors already exist. Make them a path to graduation.
Start with the previous cohort. Identify where policy and execution diverged, select the first two or three workflows, and build continuity before the next student reaches visible risk.